About Us

Your trusted local pension partner

Personalized attention and expert guidance for retirement plans of all sizes — since 2003.

Our Story

A local firm built on personal service

Professional Pension Services was founded by Kristen Adams in 2003 after she recognized that Northern California businesses needed a more personal, accessible approach to pension administration. What began as a small local practice has grown steadily through strong client relationships, never losing the hands-on, responsive service that started it all.

We believe retirement plan administration shouldn't be confusing. Education and clear communication are at the center of everything we do, so business owners always understand their plan, their obligations, and their options.

Today, with over 20 years of experience, our credentialed team continues to serve employers across Northern California with the same commitment to personalized, unbiased guidance.

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Professional Pension Services advisor consulting with a client

Our Mission

Client-focused pension administration

To provide comprehensive, client-focused pension administration and consulting that keeps retirement plans compliant, effective, and aligned with each employer's goals.

Our Vision

Northern California's leading TPA

To be the leading pension administration provider in Northern California — the firm employers trust for independent, unbiased, and personal service.

What Sets Us Apart

Unbiased, client-focused pension services

Independent and Unbiased

Independent and Unbiased

We offer impartial advice that aligns with your business goals.

Local and Accessible

Local and Accessible

Our local Redding presence ensures personalized, responsive support whenever you need it.

Client-Centered Approach

Client-Centered Approach

We prioritize your needs, delivering high-quality service every step of the way.

Your Partner in Pension Excellence

Built on honesty, transparency, and lasting relationships

We believe that successful pension administration is built on a foundation of honesty and transparency. Our clients count on us to give them straightforward answers and unbiased guidance.

From your first consultation through every year of administration, our goal is to be a trusted long-term partner who helps your business and your employees plan for a secure financial future.

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Our Team

The credentialed team behind your plan

Our team holds recognized retirement plan credentials and is dedicated to keeping your plan compliant, efficient, and built for long-term success.

KA

Kristen A. Adams

ERPA, QPA, QKA

CF

Cherie Franklin

QKA

SM

Shelley Medland

QKA

LL

Linda Lasater

PA

20+ years
Years of Experience
2003
Serving Since
100%
Independent & Unbiased

Let's build your plan for long-term success.

Talk with a local team that puts your business first.